Proper care and maintenance is important to maximize the life of your awning. Routine care is easy. Just follow these recommendations. Awning fabrics should be cleaned regularly before substances such as dirt, bird droppings, roof particles, etc. are allowed to accumulate and become embedded in the fabric. The fabric can be cleaned without being removed from the frame by simply brushing off any loose dirt or hosing it off with water. If further cleaning is necessary, add a mild, natural soap to lukewarm water and lightly clean the fabric with a sponge. Rinse thoroughly to remove any soap. DO NOT USE DETERGENTS. Allow the awning to dry before retracting. Do not steam, dry, or press the awning with excessive heat.
Your awning is designed so that maintenance is normally not required. It is advantageous to lubricate the moving parts with a silicone spray for optimal operation. The lubrication and checking should be done a minimum of twice a year.
Awnings and Blinds are used primarily for sun protection and must be retracted during high winds, heavy rain, or other types of inclement weather. This type of awning is to be retracted during overnight periods and when the homeowner is not on the premises. Do not rely on wind sensors to protect awning against wind damage. This type of damage is not covered under this warranty.
We at Awnings by Design & Blinds pride ourselves on quality on all of our products and provide a limited warranty on all of our products;
External Blinds and Awnings – 5 Years
Retractable Awnings (Global and Turnils models) – 5 Years
Shade Sails and Structures – 5 Years
Motors - 3 years
PVC Blinds – 1 year
Heaters - 1 Year
Installation - 6 months
Under this limited warranty, any such defects must be reported within the applicable warranty period as stated above. Awnings by Design reserves the right to repair or replace any defective part of the working mechanism system, provided that the frame and/or its parts have not been abused, misused or installed improperly. Should the product purchased be discontinued, Awnings by Design reserves the right to replace the defective parts with comparable ones currently in use. If any item is replaced due to warranty claim, the warranty is not extended on the repaired or replaced part, but applies to the original warranty period.
Warranty Exclusions: Awnings by Design and Blinds assumes no liability for damage due to lack of maintenance, misuse or installation not done by Awnings by Design. Labour is not covered by the warranty, goods can be returned to base or fees will apply for onsite assessment. Awnings by Design assumes no liability for damage to any structure to which the awning is installed or attached, or to property or items located above, below or near the awning. Further, this warranty is void when the awning is sold, serviced or repaired by any unauthorised dealer or service outlet. Labour costs for the removal or reinstallation of awning parts is not covered by this warranty and is the responsibility of the owner. Awnings by Design assumes no liability for damage caused by any act of nature including but not limited to hurricanes, gales, tornadoes, snow, sleet, heavy rain, high winds, hail, flooding, weight or loads allowed to accumulate on the awning, fire, similar hazards, vandalism, neglect, improper use or care. This limited warranty does not cover normal wear and tear, dents, scratches or weather soling/stains from environmental pollution or other sources.
Head Office and Showroom: 10A McCully St, Ascot Vale, Victoria 3032